Help Center
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Plans, your first score and getting connected.
- What is Wave Vision, and what does it cost?What Wave Vision does for short-form creators, what the free analyzer gives you, and how Studio billing works.
- Get your first Vision Score from a video linkPaste a YouTube, TikTok or Instagram link and get a score, hook analysis and fixes without making an account.
- Connect your TikTok, YouTube and Instagram accountsHow to link your accounts, what to expect, and how to disconnect one.
- Your first week: from first score to your next videoA simple path for your first seven days. Get a score, connect your accounts, make a video and track it.
Understand your numbers
What every score and metric means.
- How your Vision Score is calculatedWhat the Vision Score on a video and the Vision Score on your dashboard each mean, and what moves them.
- Your dashboard, metrics and how often data updatesWhat the main dashboard shows, why your numbers can differ from TikTok, YouTube or Instagram, and how to refresh them.
Create and plan
Turn ideas into scripts and a posting plan.
Account and billing
Plans, payments, cancelling and your data.
- Change your plan or billing periodWhere to change your plan, what you're shown before you pay, and when a change takes effect.
- Cancel your subscription (and what happens to your data)How to cancel in one step, how long you keep access, what happens to your data, and how to undo it.
- The $1 trial, billing dates, invoices and failed paymentsWhen you're charged, where to find your invoices and renewal date, how to update your card, and what happens if a payment fails.
Troubleshooting
Fixes for connection, data and login problems.
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