The $1 trial, billing dates, invoices and failed payments

The $1 trial

New accounts can start Wave Vision Studio with a trial:

• You pay $1 today for the first 30 days, with full access to all features.
• After the 30 days, your subscription renews at $37 per month, starting 30 days after signup.
• A card is required to start the trial, but you aren’t charged $37 until day 30.
• You can cancel any time before then. If you cancel inside the 30 days, you only pay the $1.
• The trial is one introductory offer per account.

While your trial is active, Wave Vision tells you the date you’ll first be charged.

Your regular billing

Studio is $37 per month, charged on the same date each month until you cancel. Your renewal date is shown in Settings → Billing & Plan.

Find your invoices

1. Open Settings → Billing & Plan.
2. Scroll to Billing History.
3. Your recent invoices are listed there, with links to view or download each one.

Update your card

1. Open Settings → Billing & Plan.
2. Under Payment Method, select Update card.
3. You’ll be taken to our secure billing portal to update your details.

If a payment fails

If your card is declined, we’ll email you.

• Your account stays active and your data is safe.
• Most declines are an expired card, a new card number, or a bank blocking an unfamiliar charge.
• Update your card as above and we’ll retry automatically.
• If retries keep failing, access pauses until a payment succeeds. It resumes as soon as one does.

Questions about a charge

Contact support with the email address on your account and the date of the charge.